EurekaLog Viewer: A Powerful Tool for Viewing and Managing Bug Reports
If you are a developer who uses comes in handy. In this article, we will introduce you to EurekaLog Viewer, a tool that allows you to view bug reports from your customers in a more convenient way, as well as store them in one database, filter them, edit them, export them, and more. We will also show you how to download and install EurekaLog Viewer, how to use its main features, and what are some alternatives to it.
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What is EurekaLog Viewer?
EurekaLog Viewer is an application that allows you to view bug reports from your customers generated by EurekaLog. Aside from viewer functionality, it also stores all reports in one database, allows you to manage reports, filter them, etc. Although EurekaLog bug reports are simple text files that can be viewed with Notepad or any other text editor, EurekaLog Viewer displays the reports in a more convenient way:
It shows the detailed information about the exception type, message, address, module, unit, class, procedure, line number, call stack, CPU registers, etc.
It shows the screenshot of the application at the moment of the exception (if available).
It shows the system information about the operating system, hardware configuration, memory usage, etc.
It shows the custom information that you can add to your bug reports using EurekaLog's options.
The main features of EurekaLog Viewer
EurekaLog Viewer has many features that make it a powerful tool for viewing and managing bug reports. Some of these features are:
It supports plain-text or FireBird database formats for storing bug reports.
It can auto-download reports from a folder or an e-mail account.
It can work as a viewer or as a bug tracker software (collect bug reports into a database).
It can filter, sort, group, and search bug reports by various criteria.
It can edit, delete, export, and send bug reports via e-mail or FTP.
It can generate statistics and charts based on bug reports data.
It can compare two bug reports and highlight the differences.
It can integrate with external tools such as IDEs (Delphi/C++Builder), debuggers (WinDbg), disassemblers (IDA), etc.
The benefits of using EurekaLog Viewer
Using EurekaLog Viewer has many benefits for developers who use EurekaLog. Some of these benefits are:
It saves time and effort by allowing you to view and manage bug reports in one place.
It helps you to analyze and understand the causes of the exceptions in your applications.
It helps you to fix the bugs faster by providing you with detailed information and tools.
It helps you to improve the quality and reliability of your applications by reducing the number of bugs and exceptions.
It helps you to communicate with your customers and provide them with better support and service.
How to download and install EurekaLog Viewer?
If you want to use EurekaLog Viewer, you need to download and install it on your computer. Here are the steps to do that:
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The system requirements for EurekaLog Viewer
Before you download and install EurekaLog Viewer, you need to make sure that your computer meets the following system requirements:
Operating system: Windows XP or later (32-bit or 64-bit).
Processor: Pentium 4 or later.
Memory: 512 MB or more.
Disk space: 50 MB or more.
Internet connection: Required for downloading bug reports from e-mail or FTP.
The steps to download and install EurekaLog Viewer
Once you have checked the system requirements, you can follow these steps to download and install EurekaLog Viewer:
Go to the of EurekaLog Viewer and click on the Download button.
Choose the version of EurekaLog Viewer that suits your needs. There are two versions available: Standard and Professional. The Standard version is free and has limited features, while the Professional version is paid and has full features. You can compare the features of both versions .
Save the installer file to your computer and run it.
Follow the instructions on the screen to complete the installation process.
Launch EurekaLog Viewer from the Start menu or the desktop shortcut.
How to use EurekaLog Viewer?
After you have installed EurekaLog Viewer, you can start using it to view and manage bug reports from your customers. Here are some of the main tasks that you can do with EurekaLog Viewer:
How to open and view bug reports in EurekaLog Viewer
To open and view bug reports in EurekaLog Viewer, you can do one of the following:
Drag and drop bug report files (.el, .elf, .elg, .zip) from Windows Explorer to EurekaLog Viewer's window.
Use the File menu or the toolbar buttons to open bug report files from your computer or network.
Use the Auto-Download feature to automatically download bug reports from a folder or an e-mail account. You can configure this feature from the Options menu.
Once you have opened a bug report file, you can view its details in different tabs:
The General tab shows the general information about the exception, such as type, message, address, module, unit, class, procedure, line number, etc.
The Call Stack tab shows the call stack of the exception, which is a list of procedures that were executed before the exception occurred. You can double-click on any procedure to jump to its source code (if available).
The Modules tab shows the list of modules (DLLs) that were loaded by the application at the time of the exception. You can double-click on any module to view its properties, such as version, size, date, etc.
The Processes tab shows the list of processes that were running on the system at the time of the exception. You can double-click on any process to view its properties, such as ID, priority, memory usage, etc.
The Threads tab shows the list of threads that were running in the application at the time of the exception. You can double-click on any thread to view its properties, such as ID, priority, CPU usage, etc.
The CPU tab shows the CPU registers and flags at the time of the exception. You can also view the disassembly of the code at the exception address.
The Screenshot tab shows the screenshot of the application at the time of the exception (if available).
The System tab shows the system information about the operating system, hardware configuration, memory usage, etc.
The Custom tab shows the custom information that you can add to your bug reports using EurekaLog's options.
How to filter, sort, group, and search bug reports in EurekaLog Viewer
If you have many bug reports in your database, you may want to filter, sort, group, and search them by various criteria. EurekaLog Viewer allows you to do that easily:
To filter bug reports by a specific field, such as exception type, module name, date, etc., you can use the Filter Bar at the top of the main window. You can also use the Advanced Filter dialog to create more complex filters with multiple conditions.
To sort bug reports by a specific field, such as exception type, module name, date, etc., you can click on the column header of that field. You can also use the Sort dialog to sort by multiple fields.
To group bug reports by a specific field, such as exception type, module name, date, etc., you can drag and drop the column header of that field to the Group By Box at the top of the main window. You can also use the Group By dialog to group by multiple fields.
To search bug reports by a specific text, such as exception message, call stack, custom information, etc., you can use the Search Bar at the bottom of the main window. You can also use the Find dialog to search by multiple texts and options.
How to edit, delete, export, and send bug reports in EurekaLog Viewer
After you have opened and viewed bug reports in EurekaLog Viewer, you may want to edit, delete, export, or send them. EurekaLog Viewer allows you to do that easily:
To edit a bug report, you can double-click on it or use the Edit menu or the toolbar button. You can edit any field of the bug report, such as exception type, message, module name, date, etc. You can also add or remove attachments to the bug report.
To delete a bug report, you can select it and press the Delete key or use the Edit menu or the toolbar button. You can also delete multiple bug reports at once by selecting them with Ctrl or Shift keys.
To export a bug report, you can select it and use the File menu or the toolbar button. You can export bug reports to various formats, such as text file (.txt), HTML file (.html), XML file (.xml), CSV file (.csv), etc. You can also export multiple bug reports at once by selecting them with Ctrl or Shift keys.
To send a bug report via e-mail or FTP, you can select it and use the File menu or the toolbar button. You can configure your e-mail or FTP settings from the Options menu. You can also send multiple bug reports at once by selecting them with Ctrl or Shift keys.
What are the alternatives to EurekaLog Viewer?
EurekaLog Viewer is not the only tool that allows you to view and manage bug reports from your customers. There are some alternatives that you may want to consider:
Deleaker: A tool for detecting memory leaks and resource leaks in C++, Delphi, and .Net applications
is a tool that helps you find and fix memory leaks, resource leaks, GDI leaks, handle leaks, and other types of leaks in your C++, Delphi, and .Net applications. It integrates with Visual Studio, RAD Studio, and standalone debuggers, and shows you the exact location of the leaked objects in your source code. It also shows you the call stack, the size, the type, and the content of the leaked objects. Deleaker can also detect memory corruption, memory allocation errors, memory fragmentation, and other memory-related issues.
Other tools for viewing and managing bug reports
There are also some other tools that can help you view and manage bug reports from your customers, such as:
: A web-based bug tracking system that allows you to create, assign, track, and resolve bug reports. It supports multiple projects, users, roles, workflows, attachments, comments, etc. It also provides various reports and charts based on bug data.
: A web-based project management and bug tracking system that allows you to plan, track, and release software projects. It supports multiple projects, users, roles, workflows, attachments, comments, etc. It also provides various reports and charts based on project and bug data.
: A web-based bug tracking system that allows you to create, assign, track, and resolve bug reports. It supports multiple projects, users, roles, workflows, attachments, comments, etc. It also provides various reports and charts based on bug data.
Conclusion
EurekaLog Viewer is a powerful tool for viewing and managing bug reports from your customers generated by EurekaLog. It allows you to view the detailed information about the exceptions in your applications, as well as store them in one database, filter them, edit them, export them, and more. It also integrates with external tools such as IDEs, debuggers, disassemblers, etc. EurekaLog Viewer is easy to download and install on your computer, and has a user-friendly interface that helps you to use its features. EurekaLog Viewer is not the only tool that can help you with bug reports; there are some alternatives that you may want to consider as well. However, if you are a developer who uses EurekaLog for your Delphi and C++Builder applications, EurekaLog Viewer is a great choice for viewing and managing your bug reports.
FAQs
Here are some frequently asked questions about EurekaLog Viewer:
Q: How much does EurekaLog Viewer cost?A: EurekaLog Viewer has two versions: Standard and Professional. The Standard version is free and has limited features, while the Professional version is paid and has full features. You can compare the features of both versions .
Q: How can I get support for EurekaLog Viewer?A: You can get support for EurekaLog Viewer from the , where you can submit tickets, view knowledge base articles, download updates, etc.
Q: How can I update EurekaLog Viewer?A: You can update EurekaLog Viewer by using the Check for Updates feature from the Help menu or the toolbar button. You can also download the latest version of EurekaLog Viewer from the .
Q: How can I uninstall EurekaLog Viewer?A: You can uninstall EurekaLog Viewer by using the Uninstall feature from the Start menu or the Control Panel. You can also use the uninstaller file that is located in the installation folder of EurekaLog Viewer.
Q: How can I provide feedback or suggestions for EurekaLog Viewer?A: You can provide feedback or suggestions for EurekaLog Viewer by using the Feedback feature from the Help menu or the toolbar button. You can also use the contact form or the forum from the .
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